The qualification recognises the generic skills,knowledge, understanding, attitudes and values expected of a competent person in a wide range of contexts in Public Sector Administration and the public sector in general. This qualification is a blend of administration skills relevant in the context of the public sector and is aiming at rapid building of the skills base within the public sector.The qualification reflects the skills and competencies required of people employed,or seeking employment in the Public Sector, in a role where they provide administration services. The importance of the ethical base of service delivery is additionally reflected in this qualification.
Course Content 1. Office Skills 2. Basic Computer Skills 3.The Fundamentals of Public Administration 4. Basic Principles of the Three Spheres of Government of South Africa 5. Occupational Heathy Safety and Security 6.Mathematical Skills 7. Communication Skills 8. Customer Service Skills
Course Content 1. Office Skills 2. Basic Computer Skills 3.The Fundamentals of Public Administration 4. Basic Principles of the Three Spheres of Government of South Africa 5. Occupational Heathy Safety and Security 6.Mathematical Skills 7. Communication Skills 8. Customer Service Skills
SAQA Unit Standards to be covered:
Core: 114957, 114976, 14911, 14348, 117924, 242864, 242870, 242860, 13915, 242858, 242863, 242866,
242874, 242862, 11241, 242865, 242868, 242856, 242854, 242857
Fundamentals:119472, 9010,9013,119457, 9012, 119467, 7456, 119465
Electives: 244574, 13912, 244300,
Fundamentals:119472, 9010,9013,119457, 9012, 119467, 7456, 119465
Electives: 244574, 13912, 244300,