The purpose of the qualification is to enable qualifying learners to apply leadership competencies to ensure service excellence.
Learners will develop competencies to utilise leadership skills to enhance service delivery in a specific sector or context. Individual learners
will benefit through enhancing their personal competencies,knowledge and skills so as to be able to complete tasks required in their employment contracts and by legislation, relating to:
– Applying emotional intelligence in a leadership context.
– Motivating self and others.
– Applying leadership to relationship management.
– Applying visionary thinking skills in leadership problem–solving contexts.
– Developing service culture of a specific sector.
Course Contents
1 Communication Skills
2 Mathematical Literacy
3 Language Proficiency
4 Principles of Leadership
5 Leadership and Strategic Planning
6 Ethical Standards in a Leadership Role
7 Leadership and Emotional Intelligence
Course Overview
The qualification is designed in a modular format, but can also be delivered in unit standards as per skills programme.
ARTICULATION OPTIONS
This Qualification articulates vertically and horizontally with the
following Qualifications:
–Business Administration. –Generic Management. -Public Finance
Management and Administration. –Municipal Finance Management
and Administration.
SAQA Unit Standards to be covered:
Core: 14534, 113955, 120394, 120391, 120392, 113960, 120390, 120393, 120389, 114585, 120300,
120305, 120311
Fundamentals:8968, 8972, 8969, 8970, 9015, 8974, 8975, 9016, 7468, 12153,8976
Electives: 115407, 120303, 114226
